Purchase and Delivery

How to make a purchase?

  • Select a product and add it to cart
  • Upon checking out, review your cart for all your chosen products.
  • Fill out the necessary fields for delivery
  • Make payment for the purchase.
  • Withing 1 working day, we will confirm your order and provide you with details of delivery.

Product availability in our stores.

All products are available in our physical stores located in TC ORIGO and TC DOLE.

If product is out of stock

It may be possible, that product was in stock while adding it to the cart, but when reviewing cart it is no longer available. In these cases please contact us.

If product will be unavailable after you have paid for it, we will offer an alternative product of same value or compensate.

Order payment

On checkout you will be offered various options for making a payment. As soon as we have received confirmation of payment, we will start processing it.

No money is charged on the card before the goods are dispatched from our warehouse.

Order processing and delivery time

  • Order is processed within 1 full working day
  • If there are any changes within the order, we will contact you in one work day time.

Order delivery and cost

Delivery by courier :

  • Delivery by courier is made to the delivery address filled on checkout
  • Courier delivers the order on workdays from 9:00 to 16:00, confirming the delivery 30 minutes before arrival.
  • If purchase is confirmed till 12:00, order can be received on next working day. If specified, same day delivery is possible.
  • If purchase is confirmed after 12:00, order can be received within 2 working day. If specified, next day delivery is possible.
  • Regular delivery tariff is 3 € within Latvia and Lithuania. For deliveries within Latvia: if the total purchase sum exceeds 25 €, then delivery within Latvia is free!

 

Receiving orders in our stores : 

  • Orders can be received in person within our physical stores in TC ORIGO and TC DOLE, during working their workings hours on next day. By showing order number and confirming identity of payer, Client can withdraw orders in our stores or Client can choose to pay in store for the order (cash and card accepted).

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